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I just started a new job and need documentation to approve direct deposit. Can I get a signed letter stating that I have an account with TD?
Samantha, Moorestown, NJ
June 16, 2015 02:26:49 PM
In reply to Samantha, Moorestown, NJ
Thanks for joining us on TD Helps, Samantha and congrats on your new job!
While we currently do not offer a signed letter confirming your account, we would recommend using your statements as proof of the account. The easiest and quickest way to retrieve copies of your statements is to view them via your Online Banking account.
If you're currently using our TD Online Banking for your personal account, after logging in your account here: http://bit.ly/1eaISlq, please follow the steps below:
-Click on the Accounts tab at the top of the screen
-Click on the Checking account number you would like to view statements on
-Click on the Statements & Notices tab
-Choose the statement period you would like to view and click View Statement
-You may then click the print icon if you would like to print a copy of your statement
If you are not currently enrolled for Online Banking and would like to be, you may use our self-service option by visiting http://bit.ly/1lU2qfY. In order to do so, you will need your account number, TD Bank ATM/debit card, Social Security number and your email address. Once at the page, please select "Personal" from the drop down box. Please follow the prompts, and when you finish the enrollment process, you will have immediate access to your account(s).
In case you don't have the required information to set up Online Banking or you need assistance enrolling, you may contact us 24/7 at 888-751-9000 to speak with a Banking Specialist. Upon proper account verification, we would be happy to help get you started.
If you'd prefer not to download your statements online, you're welcome to contact a Customer Service Representative 24/7 at the number above, who can mail the statements to your address on file. Or if you'd like, please feel free to visit any of our local Stores to obtain the copies. In many cases you can have them printed while you wait. Please see here: http://bit.ly/TDStores to find your local Store and lobby hours.
We hope this is helpful Samantha and please take care.
Colleen B, Mount Laurel
June 16, 2015 02:27:32 PM