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Is maintaining a certain balance the only way to avoid a fee on your checking accounts? Direct deposit doesn't get me anything?
Rodney, Greenbelt, MD
December 15, 2014 12:59:02 PM
2 people recommended this |
In reply to Rodney, Greenbelt, MD
Good morning, Rodney and thanks for connecting with us via TD Helps! We'll be happy to chat with you about our accounts.
With some of our Checking accounts, there is a minimum daily balance required in order to avoid monthly maintenance fees. If you have one of these account types, the fee can be avoided by maintaining the required balance each day. We apologize, as a direct deposit will not qualify any of our accounts for a waiver of this fee at this time.
You're welcome to locate your type of account here: http://bit.ly/1oXjGgF, or we also encourage you to contact our 24/7 Customer Service line at 888-751-9000 and a Customer Service Representative would be happy to review your account requirements with you.
If you'd prefer, you also have the option of sending a Secured Message through Online Banking. If you are not enrolled in Online Banking and would like to be, please click here to begin: http://bit.ly/1lU2qfY. Once you are enrolled, please sign into your account at http://bit.ly/1eaISlq and click on the "Customer Service" tab and then select "Send a Message." You may also visit any TD Bank location during lobby hours for assistance as well. Please visit: http://bit.ly/TDStores to find location near you.
Thanks again for stopping by, Rodney and we hope this clarifies your question. Have a great one.
Kristen P, Mount Laurel
December 15, 2014 01:01:44 PM
Dear Kristen, My name is Michael ********* and my ATM Debit Card Number is, *********Expiration date ********* Secret Code Number *********. in the past few Months I have continuously reported to what I perceive to be Bank Fraud, on my Account in TD Bank, and have requested to file Formal REG E paper work more than a few times. Yesterday, on the first of the Month, I was supposed to receive my VA Compensation for my Service Connected Disability in the amount of $*********. The funds have yet to appear in my Account. I would also think my SSDI in the amount of $*********, which is always placed in the account on the second Wensday of the Month might not have been delivered. Please know, in the days previous to this I lost my wallet, and reported it immediately to order a new ATM Debit Card, which happens to be a Chip Card. I then changed my address from the one in Pittsfield, to mine new one here, in the Leeds VA Hospital on the Online Banking Page under the Screen name ******. I will include it below; Michael ********* For your further information, my Cell Phone just died, and I'm having a little difficulty retrieving my Gmails, so I would like to ask for a secure communication on the Online Banking address. Thank You for all you do. Sincerely, Michael *********
Michael P., Northampton
December 2, 2016 10:37:02 AM
In reply to Michael P., Northampton
Thank you for reaching out to us, Michael.
Please understand that we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum. As you are enrolled for online banking, you may send a secure message from here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you are enrolled for our BusinessDirect online banking, you may use this link to logon here: http://go.td.com/1rvBmq8 and send a secure message.
Hope to hear from you soon, Michael. Take care!
LiShu R, Mount Laurel
December 2, 2016 10:39:13 AM