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I recently submitted my form for direct deposit to my employer on Saturday, June 6th. My payday is today (Thursday of every week, this time on 6/11), when can I expect my future paychecks to fall into my checking? Thanks.
June 11, 2015 12:43:11 PM
In reply to Devin, Lowell
Thanks for your question, Devin. We'd be glad to review direct deposits.
For direct deposits, funds are available to you on the date designated by your depositor. These types of deposits are processed overnight at varying times and will be available for use once processing is complete. We invite you to look at our Personal Deposit Account Agreement here: http://bit.ly/1kb17UQ. On pages 38-41 you can find our Funds Availability Policy along with information about when you'll have access to deposits.
Please note, as you've mentioned that you've just started your direct deposit with your employer and haven't received a deposit yet, please keep in mind that direct deposits generally take 1-2 payment cycles to begin. Usually, they will test the account first with a zero dollar deposit to make sure all your account information is correct.
If you've already been receiving your deposit and it wasn't made as expected, you're welcome to give us a call at 888-751-9000. After account verification, our Banking Specialist can contact our ACH Department for more information on your direct deposit. Please keep in mind, our ACH Department is open Monday – Friday between 8:30 AM – 5:00 PM. Or if you'd like, feel free to visit at any nearby TD Store to have one of our Representatives look into it for you. Please see: http://bit.ly/TDStores to find your nearest location.
Please know, as we would like to assist you directly, we do not have access to your information as TD Helps is considered an unsecured forum.
We hope this helps, Devin and have a good day.
Megan K, Mount Laurel
June 11, 2015 12:43:54 PM