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I am having a problem with TD Bank. I had money stolen out of my checking account and my claim was denied by Disputes and Claims. Since I was 250 miles away when my Debit number was used I want present my facts to a higher authority. Who do I contact.
Richard, Lake Mary
February 4, 2017 06:43:59 AM
In reply to Richard, Lake Mary
Thank you so much for reaching out to us on TD Helps, Richard. We are happy to point you in the right direction.
To best assist you, please feel free to contact one of our Banking Specialist 24/7 at 888-751-9000, after proper account verification, they'll be glad to file a dispute or make notes to the current one on file for you while you're on the phone with us. You may also visit any TD Bank Store during lobby hours to file the dispute. For a listing of TD Bank Stores, please look here: http://go.td.com/TDStores. Please understand that we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
We're always here to help, Richard. Feel free to reach out to us with any additional concerns.
Kris M, Mt. Laurel
February 4, 2017 06:44:16 AM