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April 9, 2015 11:10:36 AM
1 person recommended this |
In reply to kimberly, whippany
Thanks for reaching out to us here on TD Helps, Kimberly! We're glad you joined us and we're happy to review funds availability with you.
From your message, it sounds as though you typically receive a direct deposit to your TD Bank account. We're able to process direct deposits to our Customers' accounts on all days that are business days. A business day is every day except Saturdays, Sundays, and Federal holidays.
If you expect a deposit and a holiday is occurring, we would recommend that you check with your employer to determine if they'll be sending your deposit effective prior to the expected date or after. If TD Bank receives the deposit for a business day, we'll be able to post it to your account as you would normally expect.
Since TD Helps is considered an unsecured forum, we apologize that we are unable to review your account directly. No worries, though – feel free to reach us 24/7 at 888-751-9000, or at any of our Stores found here: http://bit.ly/TDStores and we'll be glad to check on the status of your deposit for you.
We hope this helps with your deposit, Kimberly! Don't hesitate to check in again with any questions and have a great one.
Kristen P, Mount Laurel
April 9, 2015 11:11:45 AM
1 person recommended this