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December 2, 2017 01:55:17 PM
In reply to donald, bridgeport
Good afternoon, Donald!
We greatly appreciate you coming to TD Helps for assistance today.
Before we begin, we'd first like to take a moment to explain that, currently, TD Helps is not considered a secure forum of contact. Because of this, we are unfortunately unable to access your account or personal information to confirm if you hold any deposit accounts with TD Bank. However, please don't worry! We'll be more than happy to get you in touch with someone who can.
You're first welcome to call and speak with a Banking Specialists, who, for your convenience, are available to help 24 hours a day, 7 days a week. You would also have the option of visiting a TD Store location, during lobby hours, to speak with one of our knowledgeable Customer Service Representatives. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
If you're unable to call or visit a Store location, we understand, and would like to recommend that you send us a secure message instead. To send a secure message, you will first want to log into your TD Bank online profile by clicking here: https://go.td.com/1eaISlq. Once you've successfully logged in, look for the 'Message Center' on the left hand side and select 'Send a secure message'.
If you have downloaded our mobile banking app for your smartphone, you may also use this method to send a secure message. From your Mobile Banking, log in and select 'Send a Secure Message' from the side Menu. We generally respond within 24 hours or less.
We apologize that we weren't able to further assist you today, Donald, but we look forward to hearing from you soon.
Brittany M, Mount Laurel
December 2, 2017 01:55:51 PM