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Do I have overdraft for my checking account?
kathy, sound beach
August 26, 2017 09:38:18 AM
In reply to kathy, sound beach
Happy Saturday, Kathy, and welcome to TD Helps!
Before we begin, we'd like to take a moment to explain that, currently, TD Helps is not considered a secure forum of contact, and because of this, we do not have access to your account or personal information. So that we may better assist you with verifying if you are in fact enrolled in a form of Overdraft Protection, we ask that you contact us directly.
Banking Specialists are available 24 hours a day, 7 days a week for your convenience, and can be reached at 1-888-751-9000. You're also more than welcome to visit your local TD Store location, during lobby hours, to speak with a Customer Service Representative. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
Additionally, if you currently have access to your Online Banking, you may also send us a Secure Message. To send a secure message, you will first want to log into your TD Bank online profile by clicking here: https://go.td.com/1eaISlq. Once you've successfully logged in, look for the 'Message Center' on the left hand side and select 'Send a secure message'.
If you have downloaded our mobile banking app for your smartphone, you may also use this method to send a secure message. From your Mobile Banking, log in and select 'Send a Secure Message' from the side Menu. We generally respond within 24 hours or less.
We hope this helps, Kathy, and we look forward to speaking with you soon. Enjoy your weekend!
Brittany M, Mount Laurel
August 26, 2017 09:38:43 AM