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I bought the cell phone from samsung using samsung financing TD Bank couple of months ago. A guy stole my cell phone. I have police report. Do you cover stolen cell phone ?
August 31, 2017 11:09:16 AM
In reply to Noman, Dallas
Happy Thursday, Noman.
We're so sorry to hear about these unfortunate circumstances, and we'd like to take a moment to explain that financing for Samsung is handled by TD Retail Card Services, a division of TD Bank. Because of this, we ask that you reach out to them for further assistance with your concerns.
To speak with a TD Retail Card Service Specialist about your account, you are able to call 800-252-2551. Specialists are available 9:00 am through 9:00 pm Monday through Friday, and Saturday 9:00 am to 5:00 pm, and they'll be more than happy to help.
We apologize that we couldn't be of further assistance today, Noman, and we hope you enjoy the rest of your day.
Brittany M, Mount Laurel
August 31, 2017 11:09:50 AM