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Where are your branch offices in Van cover, British Columbia?
Patricia, Washington, DC
November 23, 2015 10:42:08 AM
In reply to Patricia, Washington, DC
Thanks for connecting with us here at TD Helps, Patricia. We would be happy to help!
While traveling in Canada, you will be glad to know that if you withdraw funds at any TD Canada Trust ATM, you will not be assessed with any fees! To help you find TD Canada Trust ATMs near your travel destinations, please click here: http://bit.ly/1cZWU5e. Please note, although we are affiliated with TD Canada Trust across the border, you will not be able to deposit a check into a TD Canada Trust account at a TD Bank Store here in the US or vice versa and apologize for any inconvenience this may cause.
If you'll be planning a trip, we recommend placing a travel notification on your account prior to your travel date; this will help to prevent any blocks to your Debit Card while you are traveling. You can do so by calling our Customer Service Line at 888-751-9000 or visiting a local TD Bank Store. To find a TD Bank near you, we suggest you check out http://bit.ly/TDStores.
If you are enrolled in Online Banking, another option would be to send a secured message using www.tdbank.com and request the travel notifications be added to your account. To send a secured message you must first login to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see and option to "Send a secure message" located in the “Message Center.” In your message, please include the dates and destination(s) you will be traveling. If you are not enrolled for Online Banking, you can do so for free here: http://bit.ly/1lU2qfY. You will need your Social Security number, TD Bank ATM/Visa Debit Card, your account number and e-mail address. Once you have successfully enrolled, you will have immediate access to your account(s).
By placing a travel notification, this will help us be aware if we see foreign transactions on your account. Also, please be informed that for your protection we will continue to monitor your card activity even when a notification is set. We also recommend carrying more than one method of payment while traveling, just in case you encounter any acceptance issues. For more travel tips while overseas, please visit http://bit.ly/1gDrDYu. You may also want to review our international travel tips frequently asked questions by clicking here: http://bit.ly/1ltwDDc.
We hope the information provided was helpful, Patricia. Have a great day and please do not hesitate to let us know if you need anything else.
Yen D, Mount Laurel
November 23, 2015 10:43:01 AM