Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
We are the trading Compan in HK an we have received a TD bank Cheque from our customer in USA!
If we deposit the Cheque in TD bank also then how many dates of the transaction???
Carmen, Hong Kong
October 6, 2015 09:01:32 AM
6 people recommended this |
In reply to Carmen, Hong Kong
Thanks for connecting with us on TD Helps, Carmen.
At this time, we do not have any locations in Hong Kong. We are currently located along the East Coast of the United States, from Maine to Florida, we apologize for any inconvenience.
To contact us from Hong Kong, you're welcome to reach one of our Banking Specialists for assistance, 24/7. From outside the United States please use 1-856-751-9000, or call us collect with operator's assistance from a land line phone by asking the operator to dial 1-215-569-0518.
Have a great day, Carmen and take care.
Colleen B, Mount Laurel
October 6, 2015 09:02:11 AM
1 person recommended this
In reply to Colleen, Mount Laurel
HI, I would like to wire transfer CDN dollars to TD Canada Trust Branch in NORTH BAY, Ontario from Hong Kong. Branch address is 240 Main Street East, North Bay, Ont., P1B 1B1.
What do i need in order to complete the transfer and on my side, i need a SWIFT code for this transfer. Pls inform.
Appreciate your prompt response.
Rob, Hong Kong
June 14, 2017 08:50:31 AM
In reply to Rob, Hong Kong
Welcome to the conversation, Rob.
Please know that you've reached TD Bank in the U.S. Since you've mentioned that you're attempting to send funds to a location in Canada, we recommend reaching out to our friends on the Canadian TD Helps Team. You are able to do so here: https://go.td.com/1QBOF4U. They would be glad to clarify.
You can also reach out to a Representative at TD Canada Trust directly for help. To take a look at their contact options please visit here: https://go.td.com/1woOVay.
We hope to hear from you on the Canadian side of TD soon, Rob. Have a wonderful day!
Megan K, Mount Laurel
June 14, 2017 08:50:46 AM
In reply to Megan, Mount Laurel
I'm in Hong Kong now and out of cash. It's been 2 years since the original post, is there still no branch open in HK? If none still then how do I find ATM in central HK?
Val, Hong Kong
September 15, 2017 02:19:44 PM
In reply to Val, Hong Kong
Hi Val. Thanks for joining the conversation.
At this time, we do not have a Store location or ATM in Hong Kong.
If you are a customer of TD Bank and looking to withdraw funds from your account, we'd be happy to help.
When it comes to withdrawing money, a fee may be charged when using a non-TD Bank ATM. This fee is separate from any fee the other bank or ATM company may charge. We want to provide you with options to avoid these fees while you're out on the west coast.
Many retail stores now offer you the option of receiving cash back when you make a purchase. TD Bank does not charge a fee for this service. The amount you take back in cash is simply added to your total purchase.
You may also be able to use your TD Bank Visa Debit Card to do a cash advance with a bank teller at a different financial institution. To do this, visit a bank there Hong Kong and request to do a Visa Cash Advance with the teller. Your card will be used to withdraw funds and that transaction should post to your account as a Visa purchase, rather than a withdrawal. While TD Bank does not charge a fee for doing this type of transaction, we recommend confirming with the bank that you use if they charge a fee to perform this service.
Finally, we want to make you aware that with some of our accounts, non-TD Bank ATM fees are waived as a benefit of that account type. We may even waive the fees charged by the ATM company! To check out all of our checking accounts for an account with this benefit that might also fit your needs, please click here: https://go.td.com/2tX7kAh. To review our savings accounts, please click here: https://go.td.com/2bSlkVn. If you choose to change your account type, we'd be happy to help. It’s a quick change that will not affect your account or debit card number. Just give us a call 24/7 at 888-751-9000. You can also send us a secure message with your request through your online or mobile banking. To send a secure message, log into your TD Bank online profile by clicking here: https://go.td.com/1eaISlq. Once you've successfully logged in, look for the 'Message Center' on the left hand side and select 'Send a secure message'. From your Mobile Banking, log in and select 'Send a Secure Message' from the side Menu. We can generally respond within 24 hours or less.
We hope this helps, Val. If you have any questions at all, please don’t hesitate to reach out to us. We're always available. To call us from outside of the United States, use country code 011 and call 856-751-9000 or call us collect with operator assistance at 215-569-0518.
We hope you have a great weekend, Val!
Candice A, Mount Laurel
September 15, 2017 02:20:39 PM