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January 10, 2017 01:25:39 PM
In reply to Chris, Oakville
Thanks for your question, Chris. We'd be glad to help.
Please know that we do not have TD Bank Stores outside of the U.S. at this time. We apologize for any inconvenience. If you're away and need assistance with your account, we ask that you contact us directly.
You are able to reach us from outside of the U.S. 24/7 at 856-751-9000 or 215-569-0518 collect from a land line telephone.
If you are unable to call, feel free to send a secure message via Online Banking. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We also notice that you're writing to us from Canada. If this is in regard to TD Canada Trust, we recommend reaching out to our friends on the Canadian TD Helps Team. You are able to do so here: https://go.td.com/1QBOF4U. Once you submit a question to our friends to the Canadian Team, we're sure they'll be glad to help.
You are also able to reach out to a Representative at TD Canada Trust directly for help. To take a look at their contact options please visit here: https://go.td.com/1woOVay.
We hope this clears things up, Chris. Have a good day.
Megan K, Mount Laurel
January 10, 2017 01:25:52 PM