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February 27, 2015 01:50:18 PM
In reply to Vince, Brooklyn
Hey Vince, thanks for stopping by TD Helps! We're glad to respond.
We'd like to inform you that TD Bank retains up to 7 years of records for all accounts including check images. We apologize if it has caused any inconvenience as we are unable to provide any records older than 7 years.
If you'd like to order check images posted within the last 7 years, you may do so by sending us a Secure Message via Online Banking, calling us 24/7 at 888-751-9000 or visiting your local TD Bank Store location, during lobby hours in person. To find the nearest TD Store to you, please visit, http://bit.ly/TDStores.
If you are enrolled for online banking, you may send a secure message using www.tdbank.com. To send a secure message you must first log in to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
If you have not yet enrolled for online banking and have a TD Bank ATM or Visa debit card, your account number and a Social Security number, please follow this link to first enroll for our online service http://bit.ly/1lU2qfY If you do not some of the information required or are experiencing any difficulties while doing the enrollment, you may contact our Banking specialists who are available 24/7. When calling, please note that we do require account verification, for security purposes.
Also, depending on the type of statement copy you are looking for, additional fees may apply. For more information, please refer to our current Fee Schedule here: http://bit.ly/1cTejgt (please see "copies" for more details).
We hope the information provided helps! Let us know if you have any further questions. Have a great one.
LiShu R, Mount Laurel
February 27, 2015 01:51:21 PM