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October 31, 2017 02:07:29 PM
In reply to Rebecca, Clearwater
We appreciate you coming to TD helps for assistance today, Rebecca.
When a new account is opened, regardless of the financial institution, you will need to inform your employer of any changes in your account or routing number. In the event that you don't, your direct deposit will not be credited to the correct account, and could be returned to the creditor.
As you mentioned that you are unaware of your routing number, we'd first like to take a moment to explain that routing numbers are based on the state where your account was opened. As you mentioned that your account was opened in Florida, your routing number would be:
Florida – 067014822
You can also locate your routing number on any personal checks you may have for your account. The routing number can be found on the bottom, and is the first set of numbers on the left. Feel free to use this link: https://go.td.com/2bjcv63 for an example. You can also find a list of our current routing numbers using this link.
If you would prefer to verify your routing number with a Banking Specialist, we're always here to help. Banking Specialist can be reached 24 hours a day, 7 days a week, at 1-888-751-9000. Additionally, you're also welcome to visit a TD Store location, during lobby hours, to speak with a Customer Service Representative. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
We sincerely hope this helps clear up any confusion, Rebecca.
Have a great rest of your day!
Brittany M, Mount Laurel
October 31, 2017 02:07:53 PM