Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
My brother deposited $9000.00 on his account and when he called they told him he had an IM withdrawal of $9000.00 ..what does that mean ?
December 30, 2015 08:32:43 PM
In reply to Mari, Paterson
Thank you for joining us today, Mari. We'd be happy to help.
As this is pertaining to your brother's account specifically, we ask that you have him contact us directly for assistance. To do so, he is welcome to contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://bit.ly/TDStores.
In addition, if your brother is enrolled for Online Banking, he may send a secure message using www.tdbank.com. To send a secure message he must first logon to his TD Bank online profile. He can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, he should see an option to "Send a secure message" located in the “Message Center."
If he has not enrolled yet, the enrollment page can be found by following this link: http://bit.ly/1lU2qfY. Before starting his enrollment, he will need his account number; Social Security Number, ATM/Visa Debit Card number and email address to complete the form. If he has any trouble signing up, he can feel free to call us by using the number listed above or by visiting a TD Store.
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to account/personal information.
We hope this helps, Mari, and have an awesome New Year!
Justin B, Mount Laurel
December 30, 2015 08:33:11 PM