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October 22, 2015 11:07:22 AM
In reply to Tristan, Houston
Hi Tristan and thanks for joining us on TD Helps today.
We'd like to share with you that although TD Auto Finance and TD Bank are under the same TD Shield, we are considered two different entities.
Since your auto loan is held through TD Auto Finance, we recommend for you to get in touch with a TD Auto Finance Representative. They are available Monday through Friday, 8:00 am to 10:00 pm and Saturday, 8:00 am to 7:00 pm at 800-556-8172 to help you.
Hope you have a great day!
Sandy D, Mount Laurel
October 22, 2015 11:08:14 AM