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My husband and I received a letter confirming we received a wire transfer. Does td bank normally send letters like this? Last time we received a wire we did not receive a letter like this.
February 23, 2017 01:02:19 PM
In reply to Jennifer, Weehawken
We understand your concern, Jennifer.
TD Bank does send wire confirmations to our Customers who receive wire transfers. If you have not received this information in the past, we recommend ensuring your address is up to date.
If your address is correct, we apologize for any inconvenience caused by not receiving this notice.
If you'd like to discuss recent wire transfers or your account, please contact us directly. To do so, you are able to contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
In addition, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Thanks for your question, Jennifer. Have a good day.
Megan K, Mount Laurel
February 23, 2017 01:03:35 PM