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With the now weekly theft of debit card and credit card data from the servers of major corporations, all credit and debit cards need to be updated to use Smart Chip technology as an extra layer of protection. Has TD Bank taken this step yet?
Jack, Baltimore, MD
November 1, 2014 08:00:34 PM
Borrowing & Managing Your Credit
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In reply to Jack, Baltimore, MD
Hello Jack, thank you for sending your question to us on TD Helps. We understand your concerns and the importance of security for your debit card purchases.
Even though TD Bank does not offer EMV (Europay MasterCard and VISA) chip cards at this time, we will continue to assess our customers' needs. We are committed to providing financial solutions that meet those needs as they arise.
We appreciate your attention to your account security. TD Bank offers customers multiple layers of security protection against fraud, and has tools in place to monitor debit cards for suspicious activity. We monitor cards for unusual activity 24 hours a day/7 days a week and will reach out to you if we suspect fraud. For additional safety, we encourage you to visit http://bit.ly/1npPddy for tips to protect your accounts.
If you still have any additional questions or concerns, you may feel free to reach out to our Banking Specialists 24/7 at 888-751-9000 or visit your local TD Bank store. To find out TD store locations near you, please visit, http://bit.ly/TDStores.
We hope this information has been helpful Jack and we hope we have eased any of your concerns. Please don't hesitate to contact us again and have a good day!
Luis C, Mount Laurel
November 1, 2014 08:19:08 PM