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If i go to a location, like Sheetz, that has a PNC Bank ATM that is surcharge free will TD charge me to use that ATM?
Jillian, State College
February 24, 2016 09:47:29 AM
In reply to Jillian, State College
Thanks for your question, Jillian. We'd be glad to clear things up.
Generally speaking, if you are a TD Bank Customer, each withdrawal, transfer, and balance inquiry made at an ATM not owned by TD is subject to a $3.00 fee right now. Please note that fees are subject to change and we encourage you to take a look at our current Fee Schedule here: http://bit.ly/1cTejgt.
We'd also like to let you know that the owner of the machine or network (the other bank) may also assess a fee at the time of your transaction, including a fee for balance inquiries, in addition to any fees assessed by TD Bank.
If you would like to discuss this further, we recommend reaching out to us directly for assistance. You are able to call our Banking Specialists 24/7 at 888-751-9000 or by visiting any TD Store. To take a look at TD Stores and their hours please visit http://bit.ly/TDStores.
If you are enrolled in Online Banking, you are also able to send a secure message. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
We hope this clears things up, Jillian and have a good day.
Megan K, Mount Laurel
February 24, 2016 09:47:40 AM