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My tax refund is supposed to be deposited the 14th does it show in my account the 14th or does td ban take several days to process it
February 14, 2018 02:13:07 PM
In reply to orienatta, Queens
Good afternoon, Orienatta.
You have a great question, and we'll be more than happy to help.
Here at TD Bank, direct deposits are posted with the date and time provided to us by the creditor. If your tax refund is being deposited directly into your account, you should have your deposit available to you on the date promised to your by the creditor.
As you mentioned that you're supposed to receive your deposit today, 02/14, if you haven't yet received your credit by the end of the business day, we'd like to recommend that you connect with the creditor directly for more information and further assistance with receiving your funds.
As always, if you have any additional questions or concerns, please know that we're here to help! Banking Specialist can be reached by simply dialing 1-888-751-9000, and are available 24 hours a day, 7 days a week. Customer Service Representatives are also happy to help at any number of our Store locations, during lobby hours. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
If you're unable to call or visit a TD Store location, that's okay, as you may also send us a secure message. To send a secure message, you will first want to log into your TD Bank online profile by clicking here: https://go.td.com/1eaISlq. Once you've successfully logged in, look for the 'Message Center' on the left hand side and select 'Send a secure message'.
If you have downloaded our mobile banking app for your smartphone, you may also use this method to send a secure message. From your Mobile Banking, log in and select 'Send a Secure Message' from the side Menu. We generally respond within 24 hours or less.
We hope this provides you with some peace of mind, Orienatta!
Enjoy your afternoon, and take care.
Brittany M, Mount Laurel
February 14, 2018 02:14:32 PM