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shirley, brooklyn ny
September 11, 2014 03:25:34 PM
In reply to shirley, brooklyn ny
We appreciate you coming by TD Helps with your question, Shirley.
If you are logging in via your computer at www.tdbank.com, once you log in, the system will then prompt you to choose another security question. There is a maximum of three security questions needed for your TD Online Banking. Please keep in mind that this option will not work on your mobile.
If you are still experiencing difficulties, we ask that you contact us directly at 800-493-7562. Our Digital Banking Specialists are available 24/7 and after account verification, we would be happy to help! If you prefer, you can also visit us at any TD Bank Store. For lobby hours and locations near you, check out: http://bit.ly/TDStores.
A few tips to consider that may help you with remembering your security questions and answers include:
- Only selecting security questions that are meaningful to you. For instance, if your pets are more important to you than your first car, select the pet question.
- Avoiding abbreviations in your answer, like "Rd." instead of "Road".
- Answers to your security questions are not case-sensitive.
For additional security question tips and other helpful hints for answering your security questions you can visit: http://bit.ly/1ikiYdw .
Thank you for visiting us, Shirley. Enjoy the rest of your day!
Katherine G, Mount Laurel
September 11, 2014 03:27:27 PM