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i have a checking account and saving with you. i haven't been able to login because i don't remember my username or password. please help i need to get my january statement.
February 23, 2015 01:42:53 PM
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In reply to larina, philadelphia
We appreciate the visit today, Larina. We are sorry to hear about your Online Banking difficulties and would be happy to help!
You'll be happy to know that our dedicated Banking Specialists are available 24/7 to help you get you back up and running! They can be reached by dialing 888-751-9000. After one of our Specialists verifies your account, they’ll be able to assist you in gaining access to your Online Banking right away. They're just a phone call away.
You could also visit your local TD Bank Store during normal lobby hours, where a Customer Service Representative will be able to help you. Please check here http://bit.ly/TDStores for TD Store locations and hours near you.
Once you're back up and running, to view your January statement, please follow the steps below:
1. Click on the accounts link at the top of the screen
2. Click on the account number you would like to view statements on
3. Click on the “Statements” tab.
4. Choose the statement period you would like to view and click “View Statement”
5. You may then click the print icon if you would like to print a copy of your statement
Additionally, you can contact us at the number provided above and we'd be happy to help with your request and have one mailed out to you. You may also visit us during lobby hour here for additional assistance.
We hope this helps and please have a great day!
Yen D, Mount Laurel
February 23, 2015 01:53:01 PM