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How long does it takes to reset the button "resend code" to verify my phone number to send money? I've never received the text even trying to resend code button several times and even tried to receive a call with the code. However the call didn't help much as well. The robot asked to push 1 or 2 but never named me a code after both options. Now the the resend code button simply disappeared. How to get the code?
July 1, 2017 01:04:53 PM
In reply to Maria, Hahira
We're sorry to hear that you're having trouble signing up for Send Money, Maria.
As you're having trouble receiving your verification code to get started with this service, we ask that you contact us directly so that we may troubleshoot these issues with you, and get you started right away. You may reach a Tech Support Specialist at 800-493-7562, and for your convenience, they are available 24 hours a day, 7 days a week.
As always, you're also able to visit any TD Store during lobby hours for assistance. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
We're sorry we couldn't be of more assistance, Maria, and we hope you have a great weekend.
Customer Service Team, Mount Laurel
July 1, 2017 01:05:24 PM