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i unknowingly signed up for a scam and want to make sure they dont bill me ever again
nicholas, staten island
March 6, 2015 07:50:06 PM
In reply to nicholas, staten island
Thanks for writing in and sorry to hear about any troubles with a merchant, Nicholas. We'll be glad to point you in the right direction.
As you mentioned that you want to ensure that you're not debited again by this company, we would need to review this in further detail on your account with you. Please understand that even though we would like to help you directly, because TD Helps is considered an unsecured forum, we do not have access to your personal account information.
With that being said, we ask that you contact us directly at 888-751-9000, available 24/7. After you connect with our Specialists and after account verification, we would be happy to hear more and take a closer look at the transaction to let you know how to prevent it in the future.
You may also visit any TD Bank Store for assistance in person. For a listing of TD Bank Stores please see here: http://bit.ly/TDStores.
If you prefer and you are enrolled for Online Banking, you can also send us a Secure Message so that we may review your account further. To send a secure message you must first log in to your TD Bank Online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
We hope to hear from you soon, Nicholas and have a great weekend!
Kristen P, Mount Laurel
March 6, 2015 07:53:09 PM