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How can I find out if my account is dormant? I checked the state website and there is no money under my name.
June 19, 2016 08:13:16 AM
In reply to Michele, Wenonah
It's a pleasure to assist you today, Michele.
To best assist you, we invite you to visit us at any TD Bank Store found here: http://go.td.com/1f9DSJR to find out more about your account. Please be sure to bring a valid photo ID such as a Driver's License, State ID or Passport.
We'd like to tell you a little more about accounts and their statuses. First, activity would be required for an account in order to maintain an Active status. If no transactions (deposits or withdrawals) are initiated by a Customer on an account it will be considered Inactive after a specified period of time. Savings, Checking or Money Market accounts are automatically changed to an inactive status after one year of no Customer-initiated activity, and these accounts will be Dormant after three or five years of no activity depending on your region or State.
Once you stop in to a Store, if you have determined that your account is still open with us, in order to reactivate it, we ask that you make an over-the-counter deposit with one of our Tellers. Once a deposit has been made, your account status will be returned to active.
You're also welcome to see the article listed here: http://1.usa.gov/1ED20S9, which reviews information about abandoned or unclaimed accounts in the U.S. Please keep in mind that once an account becomes dormant, it can be turned over to the State in which the account was opened after a 3 or 5 years of no activity, depending on your location.
Please note that if this has occurred with your account, you'll be able to contact the State to claim the funds. There is no time limit to do this. You may be able to locate their telephone number via your State's website, or you're welcome to call us at 888-751-9000, and we'll be able to provide your State contact info for you over the phone.
We hope this helps out, Michele. Have a lovely day.
Alara B, Mount Laurel
June 19, 2016 08:15:26 AM
In reply to Alara, Mount Laurel
Hello Alara B, I received a letter quite a while ago regarding a dormant account. However, the paperwork got misplaced and I am going through papers and found the letter now. In the meantime I went to the local TD bank and asked if there were any accounts in my name, and they said "no." How do I find out about this account and how much money is sitting dormant? Thank you
Heather Anne, Aurora
October 25, 2017 09:18:49 AM
1 person recommended this
In reply to Heather Anne, Aurora
Thanks for joining in on the conversation today, Heather Anne.
We apologize for any confusion this may be causing you, and we'll be more than happy to help.
As our friend Alara mentioned above, depending on your account type and the state where your account was opened, accounts may become dormant after three or five years of no Customer initiated activity. Should this occur, and no further action is taken to bring the account back to an 'Active' status, the account may be escheated to the state.
As you mentioned that you attempted to speak with a Specialist in regard to your account, and they were unable to locate any personal or account information, it sounds as though this may have occurred. Please understand that once an account has been escheated, TD Bank will no longer be able to access your funds or your account information, and because of this, we'd like to recommend that you connect with a Representative of the state where your account was originally opened.
If you're unsure on how this may be done, you're welcome to check out the link here: http://bit.ly/2sHmhtj.
We hope this clears up any confusion, Heather Anne, and thanks for joining us today.
Enjoy the start to your Wednesday.
Brittany M, Mount Laurel
October 25, 2017 09:19:21 AM