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I was told second payment was to replace canceled first because shipment was not delivered
Norman, Bronx, NY
June 15, 2015 11:01:43 AM
1 person recommended this |
In reply to Norman, Bronx, NY
Good afternoon, Norman and thank you for visiting us on TD Helps today.
To better assist you, we recommend you contact one of our Banking Specialist 24/7 at 888-751-9000 so we can determine the status of the duplicate transaction in question. You may also visit any TD Bank Store location, during lobby hours for further assistance. For a listing of TD Bank Stores, please look here: http://bit.ly/TDStores. Upon account verification, they'll be more than happy to assist you. Please understand that we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
Additionally, if you are enrolled for online banking, you are welcome to send us a secure message by clicking here: http://bit.ly/1eaISlq for additional assistance. On the left hand side, you should see and option to "Send a secure message" located in the “Message Center”. If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://bit.ly/1rvBmq8
Lastly, if the transactions in question were paid by using your TD Visa Credit Card, please contact our 24/7 TD Card Services at 888-561-8861 to speak with a TD Credit Card Customer Service Representative directly for assistance.
If you have any other questions, please do not hesitate to ask! Norman, enjoy the rest of your day!
LiShu R, Mount Laurel
June 15, 2015 11:02:42 AM