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I need a copy of a check made out from a home equity line of credit in 2012. The account was closed and a new account was opened in 2014
William, Wallingford CT 06492
June 23, 2015 10:51:00 AM
In reply to William, Wallingford CT 06492
Welcome to TD Helps, William. We are happy to guide in the right direction with your question today.
We're glad to inform you that TD Bank retains up to 7 years of records for all accounts. To get information on a closed account, we encourage you to reach out to one of the TD Bank Stores in your area so that we may best assist you in retrieving the information you are looking for. After verifying your identity, a Specialist can research your prior account records with us and order the previous statements for you. Please find the nearest Store location to you and their lobby hours here: http://bit.ly/TDStores.
Just in case that if you still have an active account with TD Bank, you may call us 24/7 at 888-751-9000. After you are verified by a Banking Specialist, they can order the previous statements of your closed account for you via telephone as well. Since you were mentioning a Home Equity Line of Credit, we recommend reaching out to our Financial Solutions Group Specialists also available 24/7 at 800-493-5020.
Please note; fees may apply for this service. For more information on the fee schedule, please take a look here: http://bit.ly/1cTejgt.
We hope this answers your question, William. Have a lovely day!
Alara B, Mount Laurel
June 23, 2015 10:54:44 AM