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I was suppose to get direct deposit today,I have triple checked that my information(routing number,account number and verify that its checking) is there any way to know if is error on the td bank end.I would go in tocheck but im in the military and mu duty station is no where near a td bank.
February 2, 2017 01:50:10 PM
In reply to faustino, suffield
Welcome to TD Helps, Faustino.
Please understand we'd like to assist you directly; however, we do not have access to your information as this is considered an unsecured forum.
We want you to know that the funds for direct deposits are available to you on the date designated by your depositor. These types of deposits are processed overnight at varying times and will be available for use once processing is complete. We invite you to look at our Personal Deposit Account Agreement here: https://go.td.com/1kb17UQ. On pages 41-44 you can find our Funds Availability Policy along with information about when you'll have access to deposits.
If you have further questions about your direct deposit, you're welcome to give a Customer Service Representative a call at 888-751-9000. After account verification, our Banking Specialist can contact our ACH Department for more information on your direct deposit. Please keep in mind, our ACH Department is open Monday through Friday between 8:30 AM and 5:00 PM. Or if you'd like, feel free to visit at any nearby TD Bank Store to have one of our Representatives look into it for you. Please see: https://go.td.com/1nq31dc to find a nearby location.
We hope that you find that this clarifies things up for you. Have a great day!
Shanika A, Mount Laurel
February 2, 2017 01:50:34 PM