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A wire deposit was made to my account last week. The person used the correct routing number, etc., but sent it to the wrong bank address. I have not received the deposit in my account. The person insists they sent the deposit. What should I do?
October 4, 2016 07:24:10 AM
In reply to Karen, Glenside
Thanks for joining us here on TD Helps, Karen.
As this wire transfer was sent with incorrect information, please know that the sender of this wire will need to place a trace with their financial institution, so they can determine the status of the funds. If you have any additional questions for us, please feel free to reach out to our 24/7 Banking Specialists directly at 888-751-9000. If you wish to visit us in person, please stop by and see us at any of your local TD Bank Store. For a list of the Store locations, hours and telephone numbers, please visit here: http://go.td.com/1f9DSJR.
If you have any other questions, please do not hesitate to ask!
LiShu R, Mount Laurel
October 4, 2016 07:26:16 AM