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I made a college loan payment by electronic transfer. I am now told it did not go through. How can I follow up? It is now overdue
regina, Boca Raton
March 16, 2016 05:34:16 PM
In reply to regina, Boca Raton
Thank you for writing to us on TD Helps, Regina! We'll be glad to share some information with you regarding your electronic transfer.
In this case, we recommend contacting your college loan provider to inquire about other forms of payment to pay this debt. In addition, we recommend contacting one of our 24/7 Banking Specialists at 888-751-9000. Once our Specialists verify your account information, they can provide further assistance regarding the failed payment. You could also visit us at any TD Bank during lobby hours if you prefer. Click here: http://bit.ly/TDStores to find a TD Bank near you.
We hope this helps and enjoy the rest of your day, Regina! Take care.
Katherine G, Mount Laurel
March 16, 2016 05:36:18 PM