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I recieved this email today and it also came with an attachment which I did not open. See below the email I recieved. The attachment name was C_ACH_02042019.xlsm
I suspect that it is a scam as I am not TD customer.
Hi there, I see a file failed today and another on Feb 01. The failed reason is the hash totals not matching the file.
Do you know if something is being deleted after the file is generated from the software? This could cause the hash total differences.
I have attached the file to this email, please check and get back to me.
Sarah Kochan | CM Technical Spec I | CP&S
Mailstop NJ5-002-121 | 6000 Atrium Way, Mt. Laurel, NJ 08054
T: 856-533-4784 | F: 856-533-6570 | Client Support: 866-475-7262
Treasury Management. Valuable Insights. Effective Solutions. A Better Customer Experience.
This email transmission and any documents, files or previous email messages attached to it may contain information that is confidential or legally privileged. If you are not the intended recipient or a person responsible for delivering this transmission to the intended recipient, you are hereby notified that you must not read this transmission and that any disclosure, copying, printing, distribution or use of this transmission is strictly prohibited. If you have received this transmission in error, please immediately notify the sender by telephone or return email and delete the original transmission and its attachments without reading or saving in any manner.
February 4, 2019 02:34:53 PM
3 people recommended this |
In reply to Jennifer, Canada
We understand how concerning a strange email can be, Jennifer, and we'd be glad to help with the next steps.
Phishing involves you receiving an email that appears to be from a legitimate company, such as TD Bank. It may even include the company's logo and a link to an internet address that looks appropriate. This e-mail directs you to link to a website where you are to supply account or personal information. However, simply clicking the link could secretly install software on your computer. The software may infect your computer with a virus or record and transmit everything you type, including passwords. Additionally, the website you link to may be spoofing the correct Internet site.
We are able to confirm that the example you submitted with your inquiry is a phishing attempt. We at TD would appreciate a copy of this correspondence for our records and research. You're able to forward a copy to Phishing@TD.com or discuss the email with a Specialist directly at 888-751-9000. After you forward the email, we recommend deleting it from your records for security purposes.
Security at TD is paramount and we'd like to share our Security Center with you here: https://go.td.com/2Bt11N3. By following the link you can review TD's commitment to you as well as tips/tools available to help keep you banking secure.
We also notice that you're writing to us from Canada. You're able to use the same email mentioned above to report this phishing attempt. If you'd like to speak with a Specialist at TD Canada Trust, please take a look at their contact options here: https://go.td.com/1woOVay.
We hope this helps, Jennifer, and have a lovely afternoon.
Megan K, Mount Laurel
February 4, 2019 02:35:16 PM