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February 10, 2015 09:21:34 PM
In reply to Holly, Columbus
Thank you for taking the time to notify us, Holly. We'd be happy to assist you.
As you've mentioned that you do not have an account with us, the email you've received is most likely a phishing email. This being mentioned, we ask that you forward a copy of the email you've received to us for research purposes at email@example.com. You may also call us 24/7 at 888-751-9000 for assistance. After you've sent us a copy, we recommend deleting the email right away to ensure you do not click on any links or provide any account information.
We also invite you to take a look here: http://bit.ly/1pxZPLh for information on Security Frequently Asked Questions (FAQs) that may help if you have any additional questions and concerns.
Again, thank you for letting us know. Enjoy the rest of your night, Holly.
Justin B, Mount Laurel
February 10, 2015 09:32:30 PM