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How do I locate a refund sent to a closed account
Sherea, West palm beach
June 7, 2016 08:10:26 AM
In reply to Sherea, West palm beach
Thanks for contacting TD Helps, Sherea.
Since TD Helps is not considered a secured forum, we are unable to access your specific account information. We recommend reaching out and speaking with a Live Customer Service Representative at 1-888-751-9000. They will be more than happy to further research the refund you are expecting and provide you with any information available.
You are also able to send a Secure Message via your Online Banking. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
We hope this helps, Sherea, and please enjoy the rest of you day.
Customer Service Team, Mount Laurel
June 7, 2016 08:13:44 AM