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can you let me know what is this mean EMPTX xxxxxxx BUS
September 18, 2017 05:07:57 PM
3 people recommended this |
In reply to Michael, Ottawa
Hi Michael. Thanks for reaching out to us.
To ensure we give you the most accurate information, we will need to take a look at this transaction. As TD Helps is considered an unsecure forum, we do not have access to specific account information to assist directly, but please give us a call 24/7 at 888-751-9000 or stop in to see us at a local TD Bank Store. To find one near you, please click here: https://go.td.com/1nq31dc. You may also send us a request through your online or mobile banking. To send a secure message, log into your TD Bank online profile by clicking here: https://go.td.com/1eaISlq. Once you've successfully logged in, look for the 'Message Center' on the left hand side and select 'Send a secure message'. From your Mobile Banking, log in and select 'Send a Secure Message' from the side Menu. We can generally respond within 24 hours or less.
We'd be happy to provide you with all information that's come through with the transaction to help in identifying the merchant. If this turns out to be an unauthorized transaction, we can assist in disputing the charge and take any steps necessary to protect your account with us.
We hope to hear from you soon, Michael.
Candice A, Mount Laurel
September 18, 2017 05:08:18 PM