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When will they be available in store/branches? I see you can go into store and request one be sent to you. Just curious to when you will actually be able to walk into branch and they will hand you one on the spot.
September 14, 2015 04:51:37 PM
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In reply to Jake, Hartford
It's great to have you here on TD Helps, Jake! We will be happy to provide you with the information needed.
You'll be glad to know that as of this month, we've begun issuing Visa Debit cards which include chip (EMV) technology. These are being sent to our Customers whose cards are expiring right now, and we'll continue distributing these as cards expire. However; at this time, Store locations do not provide instant issue for EMV debit cards.
If you'd like to replace your card, feel free to get in touch with us. You can either give us a call 24/7 at 888-751-9000, or you can stop in to a Store and we'll be happy to place your request for you. If you'd like to stop in, a listing of our current Stores can be found here: http://bit.ly/TDStores. Via either method, your new card will arrive to you via mail in approximately 7-10 business days. These will arrive with instructions so you can familiarize yourself with this type of card as well as some FAQs for you. And for more details along with FAQs, please also visit: http://bit.ly/1Ex8IvZ.
We certainly hope this helps, Jake and you're excited about this update!
Please let us know about any other questions you have and we'll talk to you soon.
Customer Service Team, Mount Laurel
September 14, 2015 04:52:38 PM
1 person recommended this