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December 3, 2014 06:59:33 AM
In reply to Kirsten, Lewiston
Welcome to TD Helps Kirsten! We are sorry to hear that you are having an issue with your debit card.
As we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum. We suggest that you contact one of our Customer Service Representatives at 1-888-751-9000 to discuss your account specifically. They are available to take your call 24/7.
Also, you may visit any TD Bank Store to have your account and debit card reviewed in person. For a listing of TD Bank Stores please see here: http://bit.ly/TDStores.
In addition, if you are enrolled for online banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you have not enrolled, please call us 24/7 at the number listed above to speak with our Banking Specialists. If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://bit.ly/1rvBmq8 and send a secure message.
We hope all works out, Kirsten and have a good day!
LiShu R, Mount Laurel
December 3, 2014 07:00:54 AM