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I'm trying to reset my password because I got locked out of my account and every time I try to do the steps I can't get past my username and ssn which I did put it in correctly
November 23, 2017 08:43:44 AM
In reply to Yash, Marlton
Happy Thursday, Yash, and welcome to TD Helps.
We're so sorry to hear that you're having trouble with your Online Banking, and please understand that while we would like to help, we currently do not have access to your account or personal information. Because of this, we'd like to recommend that you connect with us directly, and after doing so, one of our Specialists will be more than happy to help.
For your convenience, our Tech Support Team is here to help with any questions or concerns you may have with your Online Banking, and they are available 24 hours a day, 7 days a week. To speak with a Tech Support Specialist, you may simply dial 800-493-7562.
If you'd prefer, you're also welcome to visit a TD Store location, during lobby hours, to speak with a Customer Service Representative. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
We apologize for any inconvenience this may cause, Yash, but we look forward to hearing from you soon.
Thanks again for stopping by, and we hope you enjoy your holiday!
Brittany M, Mount Laurel
November 23, 2017 08:44:00 AM