Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
I have not being able to reach my account using netbanking. It shows an error message - "Service Interruption
We are currently experiencing systems issues due to an external interruption, support teams are working to restore services as quickly as possible. This is a service interruption issue which we are monitoring closely.
I tried different computers and my cell phone. I am in Brazil right now. I called and checked my balance on the phone and the atendant said she didn´t hear of any problems with online banking. Any clue?
Heloisa, Orlando FL
May 4, 2017 02:57:07 PM
1 person recommended this |
In reply to Heloisa, Orlando FL
We understand your concern, Heloisa, and we'd be glad to point you in the right direction.
Please know that we are not experiencing any known issues at this time in regard to Online Banking. We apologize for any inconvenience.
If you are unable to log in, we recommend reaching back out to a Specialist directly. You are able to do so from outside of the U.S. by dialing 856-751-9000 or 215-569-0518 collect from a landline telephone.
Have a good day, Heloisa.
Megan K, Mount Laurel
May 4, 2017 02:57:23 PM