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Deb, Waldwick, NJ
January 7, 2015 10:17:52 AM
In reply to Deb, Waldwick, NJ
Thanks for choosing to visit us on TD Helps, Deb.
We're sorry to hear that you're having some trouble when logging online. At times, if you have a special character in your password, you may come across this message. Here are some tips for creating a password and we recommend using a combination of numeric characters and letter:
Must consist of 8-32 alphanumeric characters.
Must contain at least one letter and one number.
Entry of your password is case sensitive.
If you'd like to speak with someone further about this, you may do so by calling us at 888-751-9000 24/7 and upon account verification we'll be able to assist. If this is regarding your TD BusinessDirect account, please call our Small Business Team at 800-493-7562, option 2.
Hope you have a very nice day, Deb.
Sandy D, Mount Laurel
January 7, 2015 10:22:11 AM