Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
I'm with metro pcs and they tried on their end as well
August 28, 2015 12:08:27 PM
1 person recommended this |
In reply to Margaret, Miami
Good afternoon, Margaret, we're sorry that you're having difficulties when paying your phone bills and we are more than happy to guide you in the right direction to get this resolved.
Please understand that we would like to assist you here; unfortunately, we do not have access to your personal information since this is considered an unsecured forum. To better assist you with your payment inquiry, please feel free to call 888-751-9000, 24/7 to speak with one of our Banking Specialists if you were attempting to pay your phone bill by using your TD Checking account or TD Visa debit card. After account verification they'd be more than happy to review your account transaction with you. Also, you may visit any TD Bank Store, during normal lobby hours to have your account transaction reviewed in person. For a listing of TD Bank Stores please see here: http://bit.ly/TDStores.
In addition, if you are enrolled for online banking, you may send a secure message using www.tdbank.com. To send a secure message you must first log in to your TD Bank Online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://bit.ly/1rvBmq8 and send a secure message.
If you were attempting to make your phone bill by using your TD Visa Credit card, we recommend contacting TD Card Services directly for assistance. They're available 24/7 at 888-561-8861 at your convenience.
Thanks again for your visit today! We welcome you back anytime with any other questions, and take care.
LiShu R, Mount Laurel
August 28, 2015 12:10:56 PM
1 person recommended this