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I've tried reinstalling it app and it didn't help.
September 9, 2017 12:00:04 PM
In reply to Lisa, Williamstown
Good afternoon, Lisa.
Welcome to TD Helps!
We appreciate you bringing your concerns to us today, and so that we may better assist you, we ask that you connect with one of our knowledgeable Tech Support Specialists directly. For your convenience, they are available 24 hours a day, 7 days a week, and can be reached at 800-493-7562. Once on the phone, they'll be happy to troubleshoot this issue with you directly, and prevent it from happening in the future.
Similarly, you're also more than welcome to visit a TD Store location to speak with a Customer Service Representative, during lobby hours. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
Please understand that while we would like to assist you directly, TD Helps is not considered a secure forum of contact.
We hope to hear from you soon, Lisa, and please enjoy your weekend.
Brittany M, Mount Laurel
September 9, 2017 12:00:31 PM