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My TD debit card is expired, I figured one would be sent to me in the mail, but I don't think I received one and checked all the mail I have. Can TD send me a new one?
June 2, 2015 02:51:27 PM
In reply to Aileene, Philadelphia
Thanks for joining us here at TD Helps, Aileene. We'd be glad to help!
We'd like to take this opportunity to let you know that your TD Bank Visa Debit Card is valid through the last day of the month. For example, if the date shown on your TD Bank Visa Debit Card is 06/2015, your card would be valid until 06/30/2015.
A new TD Bank Visa Debit Card is automatically issued 3-4 weeks prior to the expiration date. Please note that it is mailed to your current address on file. Your new TD Bank Visa Debit Card should arrive in a white envelope for security purposes.
As you mentioned you have not received your new TD Debit card, we apologize and would be glad to help provide options on how to obtain a new card.
If you wish for us to send you a new card via mail, you can request a new card simply by reaching out to us by phone at 888-751-9000. We're available here 24/7 to order a replacement card for you and we can also answer any account questions that you may have.
Another way to contact us is by sending a secure message via Online Banking. To send a secure message, you will need to be enrolled to Online Banking first. If you are not enrolled in Online Banking, you can do so for free here: http://bit.ly/1lU2qfY. You will need your Social Security number, TD Bank ATM/Visa Debit Card, your account number, and your e-mail address. Once you have successfully enrolled, you will have immediate access to your account(s). Once you are logged in, you will then select the "Customer Service" tab after you log in. Beneath the section entitled "Message Center" select "Send a Message."
Did you know that you can also obtain an instant issue TD Bank Visa Debit Card at any TD Bank Store during lobby hours? You can walk out with a new card! Please look here: http://bit.ly/TDStores for a listing of hours and locations near you.
We hope this helps. Have a great one and let us know if you need anything else.
Yen D, Mount Laurel
June 2, 2015 02:54:52 PM