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My parents just transferred some money to my student checking account from outside the U.S. However, though I can saw the balance updated, my payment online and withdrawn via the TD ATM were declined. I'm wondering if there is any problem with my account.
October 6, 2016 12:19:45 PM
In reply to Haiyao, Lewiston
Welcome to TD Helps and thank you for sending us your question, Haiyao.
Please understand that we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
Please contact us directly at (888)751-9000 and a Customer Service Representative would be happy to review your account concern with you.
You may also visit your nearest TD Bank location during lobby hours with valid ID to review your account. A list of our locations may be found here: https://go.td.com/2cUZbrx.
Let us know if you have any further questions. We are always here to help. Have a pleasant day.
Customer Service Team, Mount Laurel
October 6, 2016 12:20:34 PM