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I'm getting an email from firstname.lastname@example.org with an attachment (.DOC) it says I have received an encrypted email and needs a password. Is that email valid?
November 3, 2017 10:52:06 AM
In reply to Andrew, Anahiem
Good morning, Andrew.
We appreciate you bringing your concerns to TD Helps today.
As you mentioned that you received an email from TD Canada Trust, we'd like to take a moment to explain that, currently, you are speaking with TD Bank, located in the United States. So that we may better assist you, we'd like to recommend that you connect with TD Canada Trust.
While TD Bank and TD Canada Trust share the same TD shield, please understand that we are different entities.
We have provided a link here https://go.td.com/1woOVay with all the options that you have when wanting to contact TD Canada Trust.
In addition, you may also send your question again through TD Canada Trusts TD Helps by following the link provided here: https://go.td.com/1Ymzfmu.
A Live Customer Service Specialist may also be reached by dialing 1-866-222-3456. Specialists are available 24 hours a day, 7 days a week, and will be more than happy to further assist you with any questions you may have.
We sincerely hope this helps, Andrew. Have a great day, and enjoy your weekend.
Brittany M, Mount Laurel
November 3, 2017 10:52:39 AM