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June 25, 2015 04:09:09 PM
In reply to Daniella, Edison
Nice of you to stop by TD Helps, Daniela! We'll be sure to give you another option.
We can certainly understand your concerns regarding your account. Take a look below at some information regarding our Pop Money service.
Transferring funds is easier than it has ever been before with our new feature called the "Person-to-Person" transfer, which allows you to send and receive funds via your Online Banking. This feature allows for transfers between TD Bank accounts and it also allows you to send money domestically to any account inside and outside TD Bank without having to visit a Store. Also, you will be able to send money via text, email or by creating a contact and even set it up as a recurrent transfer. We invite you to check out http://bit.ly/1cz3aim for all of the exciting details. To use this feature, you will need to be logged in to Online Banking from the main website. . If you're not currently enrolled for online banking, you may do so by clicking here: http://bit.ly/1lU2qfY . Please have your account number, debit card number and Social Security number available. If you have any trouble signing up, please contact our Banking Specialists, 24/7 at 88-751-9000.
Once you have logged into your online banking, select the “Person-to-Person” tab to enroll for this specific feature (The “Person-to-Person” tab should show at the top of your page after logging into your TD Bank online banking. As long as you have a US address on file, you should be able to send funds using this option to another US account). You will then be asked to accept a user agreement, review the fee schedule and confirm your email and phone number. A text and email code will be sent to the mobile number and the email address we have on file for you. Next, we will request you to submit both codes for verification to complete the enrollment process. Once the enrollment is complete, you’ll be ready to send the payment; which the other person will receive in one business day or three business days as per your selection.
This feature does come with limits on the amount you can send or receive. For the information on the payment methods and amounts, please check out this link: http://bit.ly/1pADlWD (Pg 3. section1.16). To locate your current individual limits please follow these steps:
· Log into your online banking
· Click on the Person-to-Person Payments tab.
· Select the account in which you are sending the funds from
· Type in the person’s name, email or mobile number you are sending the funds to
· Type in the amount you’re trying to send
· Select the send date
· Click continue
· Complete the pop-up to add a new contact
· Click save
· Click on the info button (question mark) next to the amount box
We hope this information helps and let us know if you have any questions. You can give us a call 24/7 at 800-493-7562. Have a great evening, Daniela and enjoy the rest of your week!
Katherine G, Mount Laurel
June 25, 2015 04:12:36 PM