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I recently had a family member from my father's side contact me and said that the TD Bank may be looking for me as my distant father had passed away and may have money in his bank account. I was not in touch with him for the last 10 hears however the Life insurance company contacted me through mail as we have recently discounted are home land line and they said they had been trying for months. Is there anyway to find out this information?
January 30, 2015 02:07:00 PM
In reply to Marlene, Mississauga
Hi Marlene, we're so sorry to hear about the passing of your father and we're here to help.
In the unfortunate event of a Customer’s death, it is important for TD Bank to assist the family and/or the Executor/Administrator with our Customer’s account(s). An Executor or an Administrator of a decedent’s estate may access the account. In order to access the account or close the account of the deceased Customer, the Executor or Administrator must provide the following documentations to a TD Bank Store:
Photo identification, Copy of the Death Certificate, and an original Certificate of Letters Testamentary or Letters of Administration with raised seal dated within 60 days; and a Letter of Instructions signed by all the Executors or Administrators with signature guaranteed by another financial institution. The death certificate will provide date of death if the date-of-death balance for the account is requested.
Please keep in mind; these documents do vary by State. Therefore, we recommend you visit a TD Bank Store or give us a call directly at 888-751-9000 to speak with a Customer Service Representative for further information. For locations and hours, please visit, http://bit.ly/TDStores.
Also, we see that you're writing in from Canada, if your father's account is held at TD Canada Trust, please take a look here for a similar question that was answered by a Specialist there: http://bit.ly/1LrbxjF. You're also welcome to submit your own question to their TD Helps page.
We hope this helps Marlene and we wish you the best of luck.
Colleen B, Mount Laurel
January 30, 2015 02:07:43 PM