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Hi, I just found that I was charged $9 for "EXCESS TX FEE" on my saving account. What is that?
Tiffany, New York
October 14, 2015 09:31:57 AM
In reply to Tiffany, New York
You came to the right place for information regarding the "Excess TX Fee", Tiffany. We would be glad to help.
When you see "Excess TX Fee" on your statement, it is referring to excess pre-authorized withdrawals, transfers or checks. This fee is assessed when your Savings or Money Market account exceeds six withdrawals during a statement cycle. Please note there are ways in which you're able to make withdrawals without exceeding this limit. We invite you to visit http://bit.ly/1cTejgt to view our fee schedule.
The transactions which are limited for Money Markets and Savings accounts are:
- Pre-authorized ACH – Automated Clearing House debits (health club fees, insurance premiums, car payments and mortgage payments).
- Pre-authorized transfers (Overdraft protection, transfers to Holiday Club and transfers to a checking account).
- TD Bank Online Banking and Telephone Banking transfers (transfers that are debited from the Money Market or Savings account).
- Request made via phone or fax for transfers (a request made by phone falls in the unlimited category if a check is mailed to the depositor as a result of the phone transaction)
- A check drawn on the account to any payee (this type of transaction is limited to checking accounts and MMDA accounts)
- Debit Card purchases (this type of transaction is limited to checking accounts)
- Wire transfers
Transactions that will not incur the Excess TX Fee are Over-the-Counter (OTC) withdrawals, ATM withdrawals, ATM transfers, Transfers for paying TD Bank loans and Transfers originated in person, by messenger or by mail.
For more information please take a look at our Personal Deposit Account Agreement here: http://bit.ly/1kb17UQ (page 6-7).
If you’d like to connect with a Banking Specialist to discuss this further, we are available 24/7 at 888-751-9000 or visit a TD location. To find a Store near you check out: http://bit.ly/TDStores. After account verification, we'd be happy to answer any additional questions you may have.
Please understand that although we would like to assist you with this directly, however, as TD Helps is considered an unsecure forum, we are unable to obtain account or personal information.
We hope this helps, Tiffany. If you need anything else, please do not hesitate to let us know. Enjoy your day.
Yen D, Mount Laurel
October 14, 2015 09:32:57 AM