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I was charged a 6.00 maintainance fee why, I have more than 100.00 in bank
March 23, 2015 04:16:25 PM
In reply to JOE, HEWITT,N.J.
Thank you so much to reaching out to us here at TD Helps, Joe. We would be glad to provide you with some options for your account.
From the information provided in your question it seems like you have a Simple Checking account in which you receive a $5.99 monthly maintenance fee. Depending on the type of account you have, a daily minimum balance requirement may be needed to avoid a maintenance fee. A monthly maintenance fee is assessed any time your account balance falls below the required minimum balance during your statement cycle. The fee will be assessed on the last day of the statement cycle.
You may wish to review the types of Checking accounts we currently offer here: http://bit.ly/1f9fEn9. We also invite you to check out our Account Selector Tools, which can provide recommendations based on your account needs. For Checking accounts, please visit: http://bit.ly/1vW1xnU. If you decide to open a Simple Checking account, take a look at http://bit.ly/1dhZ3bj for more information in the Account Guide.
If you prefer, feel free to contact us 24/7 at 888-751-9000 to speak with a Customer Service Representative, who can review your account requirements with you and also change the account type. You also have the option of changing the account type via secure message. To send a secure message, you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a Secure Message" located in the “Message Center.'' When sending us the secure message, please be sure to provide your account number and the account type you are requesting and we will be happy to process your request. Additionally, please feel free to stop by your local TD Store for further assistance. Click here: http://bit.ly/TDStores for a list of TD Stores and hours near you.
Please note that by changing the account type, this will not affect your account number or ATM/debit card number.
We hope this has helped answer your questions today, Joe!
Cameron P, Mount Laurel
March 23, 2015 05:45:49 PM