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Howard, West Orange, NJ
November 17, 2014 11:08:27 AM
In reply to Howard, West Orange, NJ
Welcome to TD Helps and thank you for sending us your question, Howard. Sounds like you are planning a trip to Canada and would like to use your TD Visa Debit Card while you're there. We'd be glad to provide all the information you'd like to know about using your Debit Card overseas.
Did you know that when you use your TD Bank Visa Debit Card while traveling outside the United States, neither Visa nor TD Bank charges any kind of foreign transaction fees?
Your Visa Debit Card is convenient, secure and rewarding- so you can shop and bank with confidence. You can use your debit card at millions of locations that accept Visa across the globe. For few a tips to manage your money when traveling please check out: http://bit.ly/1fO8wKy, you may also want to review our international travel tips frequently asked questions by clicking here: http://bit.ly/1ltwDDc.
To avoid any interruptions to your TD Debit Card usage, we recommend placing Travel Notifications on your Checking account. If you have not already done so, you can by calling our 24/7 Customer Service Line at 888-751-9000. If you're setup for online banking, another option would be sending a secure message using www.tdbank.com and requesting Travel Notifications to be added to your account.
To send a secure message, you must first log on to your TD Bank online profile. On the left hand side, you should see and option to "Send a secure message" located in the “Message Center”. Please be sure to provide us your travel dates and destinations in your message. If you are signed up for our Retail online banking, please check here http://bit.ly/1eaISlq. If you are a TD Bank BusinessDirect user, please direct your browser to http://bit.ly/1rvBmq8
By placing a travel notification, this will help us be aware if we see foreign transactions on your account. Also, please be informed that for your protection we will continue to monitor your card activity even when a notification is set. We also recommend carrying more than one method of payment while traveling, just in case you encounter any acceptance issues.
If you are not set up for Online Banking, please visit here: http://bit.ly/1lU2qfY. Keep in mind that you will need your account number, Social Security number and ATM/debit card handy to complete the enrollment process. If you do not have the required information to set up for Online Banking or you need assistance enrolling, you may contact us 24/7 at 888-751-9000 to speak with a Banking Specialist. Upon proper account verification, we would be happy to help get you started.
Just in case if you are looking to enroll for TD Bank BusinessDirect and you have your debit card, follow this link: http://bit.ly/1dl2HX6. Once you’re at the “Sign Up for TD Bank BusinessDirect” page, please complete the application. You will need your Business Taxpayer Identification Number, account number, ATM/Debit card number, the business name, and your e-mail address. When you are finished with the application, you will receive an e-mail confirmation within 2 business days that contains your User ID and password. You could also visit your local TD Bank Store for help. For hours and locations near you, check out: http://bit.ly/TDStores
Last but not least, we would like to take this opportunity to inform you that while you are in Canada, you may use any TD Canada Trust ATMs at no surcharges or fees. That's right; TD Bank Customers have access to thousands of free TD Canada Trust ATMs in Canada! We are happy to confirm that we currently have just over 2,800 Green Machine ATMs across Canada: http://bit.ly/1mqqvXF. If you ever need to find a nearby TD Green Machine, we recommend checking out our online locator (http://bit.ly/q16FQZ) or downloading the TD app for your smartphone/tablet (http://bit.ly/nzYOH0).
If this is regarding a TD Visa Credit Card, you may contact our Credit Card Specialists 24/7 at 888-561-8861 for further assistance.
We hope this helps to make banking on both sides of the border convenient and safe travel!
LiShu R, mount laurel
November 17, 2014 11:10:30 AM