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william, maynard MASSS
December 5, 2014 03:56:16 PM
In reply to william, maynard MASSS
Hi William, thanks for connecting with us today through TD Helps. We're here to assist with any Online Banking issue you're experiencing.
We'd love to help you recover your information and get you back online; however this is considered an unsecure forum, so we don't have the information that we'll need to access your account(s). To best assist you, we recommend reaching out to us directly 24/7 at 888-751-9000 when you have the chance (or 800-493-7562 option #2 if you're a BusinessDirect Customer). After properly authenticating your account, a Banking Specialist can retrieve your Username for you.
If you are referring to your User Name on tdcardservices.com, you can contact one of our Credit Card Specialists 24/7 at 888-561-8861.
For additional support on other Online Banking platforms, such as: Mortgage Documents, etc. please contact us 24/7 at 888-751-9000. Also contact 855-219-8050 for help logging into the TD Go Card site.
Also, please remember that you can always stop by your local TD Bank Store for assistance. To find the Store closest to you and their hours, please check out our locator here: http://bit.ly/TDStores.
Hope this helps William and we look forward to speaking with you. Have a great night!
LiShu R, Mount Laurel
December 5, 2014 03:57:14 PM