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Hello, I processed our Pastor's paycheque as a direct deposit for the first time (Simply Accounting Program) shortly after midnight last night. It is not in his account as of this afternoon. I double checked the account information to ensure I had entered everything correctly, and that is all fine. I am stumped and don't know what to do next.
Denise, Calgary, AB
April 30, 2015 04:09:18 PM
In reply to Denise, Calgary, AB
Thanks for stopping by, Denise. We welcome you to TD Helps and we'll be sure to get you in the right direction regarding the direct deposit.
We noticed you are contacting us from Canada. We strive to reach across the borders and make banking as easy and convenient as possible. TD Bank N.A and TD Canada Trust are separate members of the TD Bank Financial Group. As they are located and governed by different countries, they are not considered the same bank. To contact TD Canada Trust to look into this further, please call 24/7 at 1-866-222-3456. After verification, a Representative will be able to assist.
Thanks again for stopping by, Denise. Have a great day!
Cameron P, Mount Laurel
April 30, 2015 04:09:58 PM